Disclaimer
Currency
The official currency used by the English version shop philomena is the American dollar; therefore, shop philomena does not assume any responsibility for fluctuations in the exchange rate.We do live feed exchange rate on the site for your convenience however are not responsible for the accuracy of it.
Returns
The devotee has the right to return merchandise for exchange or reimbursement by request within 7 days of receipt of merchandise by writing to us.
Damaged merchandise
All of our packages are packed with care by the staff of the Sanctuary. Items which may arrive damaged will be replaced through a written notification and attached photo of the item sent to us by e-mail or letter. When a client orders fragile items the staff of the Sanctuary may contact you to suggest a special delivery service, informing you of the added costs.
Lost merchandise
Shop philomena shall not be responsible for any errors or omissions in the delivery address or other data supplied by the client. It is the devotee responsibility to verify the accuracy of such information. If any orders may get lost and the address of delivery sent to us is correct, we will provide in forwarding the order again.
For further information please contact us.
Mailing Address:
Sanctuary of Saint Philomena
Rector Sac. Giovanni Braschi
83027 Mugnano del Cardinale,
Avellino Italy
Phone: 0039 081 8257204
Fax: 0039 081 5112733
Contact Us VIA Email:
SantaFilomena@philomena.it